888-308-9683

These numbers are posted on our web site, in our literature, and are frequently listed in our newsletters. If you have an old support number programmed on your phone or printed for quick reference, please enter the correct toll free number.

Update your Credit Card Information

Avoid interruption in your services!

Are you scheduled for recurring charges with DocuTrac? For example, you may have a Cloud subscription or are on our automatic maintenance renewal plan.

If you have received a new, more secure credit card with chip technology, please call our Sales Department to update your card information. Even if you have the same card number, the expiration date and the security code will have changed.

You can reach our Sales Department at 800-850-8510.

Scanning and Attaching Documents in Pro on YouTube

If you missed our webinar last month on Scanning and Attaching Documents in QuicDoc® and Office Therapy®, Professional Software, here’s your chance to view the webinar on our DocuTrac YouTube channel. This is a brief webinar, lasting about twenty minutes. The webinar is presented by Arnie Schuster, PhD, president of DocuTrac.

Click here for the Scanning and Attaching Documents Webinar.

New Look for Our Facebook Pages

We’ve updated our QuicDoc and Office Therapy facebook pages, and we’ve added a brand new DocuTrac, Inc page. Check out the new look and the latest topics!

Our Facebook pages provide you with the most up-to-date information and interesting facts about our behavioral health industry including pertinent legislation that may affect you; security and compliance topics; and information about our company, software, and featured webinars.

We know you like us, so make it official. Like us on our new
DocuTrac,Inc., QuicDoc, and Office Therapy pages.

Click here for our full newsletter

888-308-9683 for Professional Support
888-206-1270 for Enterprise Support

These numbers are posted on our web site, in all our literature, and are frequently listed in our newsletters. If you have the old support number programmed on your phone, please enter the correct toll free number.

HIPAA Requirements for Transferring PHI

In May we linked to an article written by the Chief Privacy Officer of Protected Trust on email encryption and HIPAA requirements. If you missed this article, now is a good time to read it.

One of the biggest mistakes clinicians make is sending out unencrypted emails containing information about their patients, i.e., protected health information (PHI). The consequences of transferring your clients’ protected health information in an unsecure manner can be very costly and even devastating.

This month James Miller, DocuTrac’s Director of Qualuity and Compliance, will host a webinar on how to transfer PHI securely. To register for the webinar click here.

ePA+ Electronic Prior Authorizations in Patient Advisor

Now you can quickly and easily process Prior Authorizations for medications within the QuicDoc® e-Prescribing module with DrFirst Patient Advisor e-PA+.

With Patient Advisor e-PA+ you can elminate faxing requests for prior authorizations and reduce calls to health plans and pharmacies. In just three easy steps you can initiate, complete, and monitor prior authorizations. View this video for more information on how to use ePA+.

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