888.308.9683 Professional Support
888.206.1270 Enterprise Support
May Awareness Month
| May is National Mental Health Awareness Month, and it is also National Foster Care Month which is especially significant to the DocuTrac team.
Last May we honored Dan Hall, a programmer here at DocuTrac. Dan and his wife Tina are the adoptive parents to six very special children. After a long, emotional, and stressful battle, Dan and Tina were awarded adoption of Isabella Marie Hall in Florida on March 29th. We admire Dan and Tina for their persistence, commitment, and continuing dedication in providing care and nurturing to special needs, adoptive/foster children, and we congratulate them on the adoption of their new family member Isabella.
Memorial Day Closing
Americans have been observing Memorial Day since 1868, nearly 150 years ago. This year Memorial Day falls on Monday, May 29th. DocuTrac will be closed in observation of this day as we honor the deceased veterans of all the wars fought by American forces. We will reopen on Tuesday the 30th at 9:00 AM ET. We hope you have an enjoyable and safe Memorial Day.
Professional Edition Software Updates Coming Soon
We’ve added new functionality, flexibility, and performance improvements to QuicDoc® and Office Therapy®.
Training for Our Professional Edition Customers
Do you need help learning how to use DocuTrac software or help with specific features such as entering patient data, charging for sessions, or filing claims? DocuTrac can provide you with comprehensive web based training at a reasonable rate.
Wiley PracticePlanners® for QuicDoc®
The Wiley PracticePlanners® provide a valuable resource for creating and expanding clinically sound treatment plans and notes in QuicDoc® Professional and QuicDoc Enterprise EMR. With over one thousand pre-written clinically tested treatment goals, objectives, and interventions at your fingertips, the Wiley Treatment Planners are easily adapted to any treatment situation.
View the Practice Planner video to learn more, or call 800-850-8510.
American Express Card Charges with TSYS
When you set up credit card processing, there are certain options you can choose. One of these is whether or not to accept American Express. Since this card is charged at a different rate, it is important to let TSYS know if you do want to be able to process it.
One way to check if you are setup for American Express is to run a transaction report either by client or date. If there is a transaction ID number associated with an American Express charge in the report then you are set up to accept it.
For technical assistance and questions on credit card charging, call 888-308-9683.
Credit Card Processing Recorded Webinar
Learn about healthcare trends in patient payments, the challenges of capturing payments, and how TSYS payment technologies can help you and your staff work more efficiently, more accurately, and more cost-effectively. Click here for the recorded webinar.
Upcoming Free WebinarJoin us on Friday, June 2nd at 12:00 ET for a free webinar training session on the new features in QuicDoc Professional Version 12. Learn about the new Dashboard we’ve added and the customizable Group Note Templates, as well as the ability to embed and use fillable PDF forms for Notes or Treatment Plans. See the new built-in Chat/IM capability, and more.
For more information and to register, visit the Events page on our website
“A multitude of small delights constitutes happiness” Charles Baudelaire
View our Calendar of Events
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