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QuicDoc® & Office Therapy® March 2017 Newsletter

worldDuring the month of March we celebrate the contributions of social workers to our society. Social workers improve the welfare of communities, individuals, families, and groups promoting development, empowerment, and beneficial change. This month we pay special tribute to our customers who are social workers and honor all social workers for their relentless efforts and dedication to the well being of others.

Jane Addams was an early influence on professional social work here in America. She was a founder of the U.S. Settlement House movement, and was one of the first women to ever receive a Nobel Peace Prize. For more information on the history of social work, visit the Social Work History page on the National Association of Social Workers website.

Vista Support Ends in April

woman with laptop Extended support for Windows Vista operating system will end April 11, 2017. Next month Microsoft will no longer provide any security or reliability patches for Vista. What this means is that you will no longer receive updates that can protect your PC from viruses, spyware, and other malicious software that can steal your personal information or your clients’ protected health information.

If you are using a computer with Vista, you need to update your operating system in order to help remain HIPAA compliant. View the Windows lifecycle fact sheet.

Auto-Renewal for Professional Edition Software

supportMaintenance Auto-Renewal for technical support is a convenient service designed to automatically extend your software Annual Maintenance each year at the time of renewal. This eliminates the need for you to track renewal dates and saves you time. Auto renewal assures that your software is up-to-date and that you will never have to pay for upgrades.

Since maintenance is required for customers who use credit card processing, e-prescribing, call reminders, e-filing, and Wiley treatment planners, as well as for those with Cloud access, Auto-Renewal is especially convenient.
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To sign up for Auto Renewal and for more information please contact our Sales Department at 800-850-8510.

Courtesy Calls Automated Appointment Reminders

CallpointThere is no question that reducing the number of your no-shows improves productivity, office workflow, and your bottom line. But have you ever wondered exactly what the cost of no-shows is to your practice? Our Courtesy Calls, automated appointment reminders partner, Callpointe, has a handy calculator that shows
you just how much you can save.

With Courtesy Calls, powered by Callpointe, you get seamless integration with your DocuTrac software scheduler, whether Office Therapy or QuicDoc; and you get the flexibility of multiple delivery methods. Your messages can be sent to patients by phone, e-mail, or text. Additionally you can use multiple messages for your practice, including unique messages in languages other than English for different types of appointments, locations and providers.

For more information, call our Sales Department at 800-850-8510, or visit Callpointe’s website.

Patient Statements for Office Therapy Users

Office TherapyWant a faster, easier way to handle patient statements? DocuTrac and TriZetto Provider Solutions® provide a trouble-free, time saving, and economical solution for handling patient statements. Here's how:

An electronic file is generated in Office Therapy. Then it's sent directly to TriZetto for processing. They handle all the rest – printing, sorting, folding, and mailing - significantly reducing costs and saving you time.

TrizettoTriZetto will customize your statements to reflect your preferences, and they authenticate and update addresses. If patients call with questions, a PDF image of each statement is available online.

TriZetto provides revenue management tools and services to empower confident billing and faster payments. For more information and for details on this service, call TriZetto at
800-969-3666. Be sure to mention that you use Office Therapy.

Opioid Addiction and e-Prescribing

addictionElectronic Prescribing of Controlled Substances (EPCS) is legal in all 50 states with a majority of providers sending prescriptions electronically. However, according to HealthIT.gov, far fewer are electronically prescribing controlled substances such as opioid drugs. An estimated 80 percent of abused controlled substances are obtained by prescription and legally dispensed. September 2016 statistics show that only 3.8% of controlled substances were electronically prescribed, the rest were hand written prescriptions that can potentially be diverted or misused.

The National Center for Policy Analysis (NCPA) in the Policy Report No. 385 states that mandatory electronic prescribing would allow doctors, pharmacies, and law enforcement to better monitor inappropriate opioid use, drug-seeking behavior, and reduce drug diversion. The Center sees EPCS as a ‘commonsense solution’ for the opioid epidemic.

drfirstPrescription drug monitoring in DrFirst® is effective for addressing prescription drug use and abuse. You can monitor patient medication adherence, obtain key details about medication history, as well as information on drug allergies and formulary information.

QuicDoc® with DrFirst is certified and approved for EPCS. For additional information regarding electronic prescribing, please call our Sales Department at 800-850-8510.

Brooke’s House Update

brookeIt seems no community is immune to the devastating effects of the opioid epidemic, including our own. Brooke Erin Simmers died of a heroin overdose at the age of 19 on April 14, 2015. To ensure that Brooke’s life was not in vain, her parents created the idea of building an addictions facility for women. Their vision was to create “Brooke’s House as a legacy to their daughter’s struggle with addiction.” Brooke’s House is a community resource to help save the lives of other women struggling with drug abuse. It is a public charity organization operating under its own IRS 501(c)3 non-profit status.

DocuTrac chose to assist with Brooke’s House in 2015 and continues that commitment. Ground breaking for the facility is planned for this year, but funds are still needed to complete the project. To those who have donated to Brooke’s House, thank you for your generosity and kindness. Your help can save lives and provide a desperately needed facility in our community. For more information go to http://www.docutracinc.com/brookes-house-addictions-treatment-facility/.

Total Medication Adherence with DrFirst®

medication adherenceMedication management is critical when it comes to patient outcomes. QuicDoc® with DrFirst can help therapists provide optimal patient care with Total Medication Adherence. This includes medication history and adherence monitoring and support, as well as electronic prior authorizations and prescribing of controlled substances for those providers who can prescribe.

With DrFirst and QuicDoc you can monitor patient medication adherence; expand patient adherence with clinical, behavioral and socioeconomic support tools within your QuicDoc workflow; and obtain key details about medication history, drug allergies, and formulary information.

For information on regarding electronic prescribing, please call our Sales Department at

Wise Words

"Today you are you! That is truer than true! There is no one alive who is you-er than you!"
Theodore Seuss Geisel, better known as Dr. Seuss

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QuicDoc and Office Therapy are registered trademarks of DocuTrac Inc. This newsletter may mention third party products and services for informational purposes only. It is the reader's responsibility to determine the suitability of the content. We do not endorse these companies, products, or web sites. DocuTrac will not be liable in connection with the content, products, and services provided by any of these vendors.