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New Year 2017

DocuTrac, Inc.Happy New Year! We have so much to celebrate in 2017, and many reasons to be thankful. This year marks DocuTrac's 24th Anniversary, and we are very proud and grateful to have worked with each and every one of you over the years.

Respect, collaboration, and commitment are the values that have guided our company since its beginning twenty four years ago, and these values will continue to define and shape our future. We hope to make 2017 the best year yet, and it is our hope that DocuTrac makes it easier for you to do what you do best. We value your loyalty and are committed to providing you with the best possible products and services.

Kudos for Technical Support Service

GreatjobWe recently surveyed customers who used our technical support services. Overwhelmingly the response to the survey was very positive. Our Technical Support Staff received a rating of 100% for their courtesy, knowledge, and helpfulness. Better yet, there were zero responses indicating dissatisfaction.

We are proud of our support staff and commend them for their dedication and commitment to providing the best technical service possible.

TriZetto vs. Free Clearinghouses

TrizettoIn today’s always-changing health care industry, you may find that a “free” clearinghouse costs you much more in lost time, resources, and revenue. Here are few things our partner TriZetto® wants you to know.

WomanTriZetto provides first-class, US based support with a high first call resolution rate. They also have an average 98% first time, clean acceptance rate for claims. TriZetto’s electronic eligibility verification has over 1,000 eligibility connections increasing patient satisfaction, and providing an average annual savings of $3,700 per physician.

TriZetto’s claim file reconciliation report summarizes all claim activity to minimize lost claims. If there are claim denials, a denials management and automation system helps you understand the reasons, prioritizes opportunities for appeal, and automatically generates appeals.

Office TherapyTriZetto is fully integrated in Office Therapy® so you can easily submit claims and process remittances. For more information visit TriZetto on our website.

QuicDoc® PM Enterprise Software

BillingQuicDoc® PM Enterprise software for billing is fully integrated with our QuicDoc EMR Enterprise software for documentation, providing an intelligent front-to-back office solution.

With QuicDoc EMR/PM system, you can seamlessly manage your accounts receivable and your documentation needs all within one fully integrated system. Our real-time claims management features will improve your cash flow and streamline billing and claims follow-up processes.

Click here to learn more, or to schedule a demonstration call DocuTrac Sales Department at 800-850-8510.

Wiley Practice Planners®

books and computerThe Wiley Treatment Planners are available in both QuicDoc® Professional and Enterprise Edition software. They target a wide range of specialty areas of practice including adults, adolescents, children, addictions, family, couples, veterans, older adults, co-occurring disorders, and more.

Practice planners are easily adapted to fit client needs and treatment situations, providing a valuable resource for creating and expanding clinically sound treatment plans. With a yearly subscription of $169, QuicDoc Enterprise and Professional users will have access to Wiley’s Treatment Planning content.

To learn more, attend our free webinar being held this month. See the webinar section in this newsletter or visit our Events page to register.

For more information view the Wiley video, or call the DocuTrac Sales Department at

Two Professional Edition Offers

Special offerSign up for our Cloud Hosted Service by January 31, 2017, and receive the first 2 months of service free!

From now until January 31st all customers who purchase licenses for QuicDoc and/or Office Therapy Professional Edition software will receive a 25% discount off of each new license. This offer is extended to both new and existing customers.

For more information, call our Sales Department at 800-850-8510.

Electronic Signature Text in QuicDoc Pro and Enterprise

signature pad If you use the electronic signature feature in your QuicDoc Enterprise or Professional software, you can set up text to go with client or other third party signatures such as a parent or guardian who signs notes or treatment plans. This works if using an electronic signature pad, mouse, or other device.

For example, the following text can be used for client or third party signatures, ‘By signing this document, I am agreeing with the treatment plan as prescribed by my treatment team.’
For more information on signature messages, call QuicDoc Enterprise Support at 888-206-1270, or call QuicDoc Professional Support at 888-308-9683.

Upcoming Free Webinar

webinarJoin us on Friday, January 27th at 12:00 ET for a free webinar training session on the Wiley Practice Planners for both QuicDoc Professional Version 11.5 and QuicDoc Enterprise Version 8.11.

Learn how to set up and incorporate the Wiley pre-written, clinically tested treatment goals, objectives, and interventions in your treatment plans and progress notes.

PracticePlannersFor more information and to register, for this webinar visit the Events page on our web site.

Wise Words

“Write it on your heart that every day is the best day in the year.” Ralph Waldo Emerson

View our Calendar of Events

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QuicDoc and Office Therapy are registered trademarks of DocuTrac Inc. This newsletter may mention third party products and services for informational purposes only. It is the reader's responsibility to determine the suitability of the content. We do not endorse these companies, products, or web sites. DocuTrac will not be liable in connection with the content, products, and services provided by any of these vendors.