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800.850.8510 Sales
888.308.9683 Professional Support 888.206.1270 Enterprise Support sales@quicdoc.com support@quicdoc.com |
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February |
 During the month of February we honor the many important achievements of African Americans and their valuable contributions to society. The American Psychological Association features prominent African-American Psychologists in their series on
Ethnicity and Health in America.Among them is Francis Sumner, PhD., who is considered the “Father of Black Psychology.” Dr. Sumner received his Ph.D. after serving in WWI. He later founded the psychology department at Howard University and served as chairman from 1928 until his death. Also highlighted is Inez Beverly Prosser, Ph.D., who, in 1933, was the first African American woman to earn a doctoral degree in psychology. For more information on these two influential Psychologists, read Francis Sumner, PhD, and Inez Beverly Prosser, PhD, written by Logan Wright, Ph.D. New Releases for Client Server, Professional Software
The latest version of QuicDoc is 11.5.3 released on January 16th. The latest version of Updates can be found on our Support page. Whenever you update, be sure to first Client Reviews
You can, however, gain insight on their views to find out what is working well and where improvements are needed by surveying your clients towards the end of therapy. This allows you to not only minimize negative postings on the web, but to gain market leverage. QuicDoc® Professional and Enterprise software both have a built-in Patient Satisfaction Survey for just this purpose. The survey assesses the following:  • Access to Care• Physical Surroundings • Technical Quality • Outcomes • Interpersonal Care/Communication • Overall Satisfaction. 
To access the survey, select Patients Satisfaction Survey from the QuicDoc Assessments menu. TransFirst becomes TSYS®
Credit Card Processing with TSYS® Our integrated payment processing solution helps you and your staff work more efficiently and accurately, helping to grow your business. Payment processing in Office Therapy is through TSYS® (formerly TransFirst®), a full service credit card processor with over thirty years of experience in the electronic payments industry. Times saving features include:  • Automatic payment posting to Office Therapy• Reduced time maintaining old stand-alone equipment and increased counter space with streamlined card reader • Daily gross deposits into your bank; fees deducted at month's end • Elimination of manual entry errors saving time and resources • No contract term or cancellation fees; simple electronic enrollment process. DrFirst® Token Advice EPCS Token AdviceIf you’re enrolled in Electronic Prescribing of Controlled Substances (EPCS) through DrFirst® and need to register a new EPCS token, you are required to provide an OTP (one time password) Pin number from an existing token in order to do so. If you have only one token that becomes lost or broken and you can’t provide the pin number, you will need to repeat the EPCS Identity Proofing enrollment process all over again.
Once downloaded, go into your EPCS Gold Prescriber Dashboard in DrFirst to register the token. You can have up to five (5) tokens registered on your account. For additional information and assistance please contact our Support Department. For QuicDoc Professional call 888 308-9683, for Enterprise Support call 888 206-1270.
Check Your Passwords As behavioral healthcare providers, we are required to keep Protected Health Information secure. Passwords, like locks, are the first line of defense against data theft. Your data is only as safe as your weakest link. With that being said, we thought that you would like to check the security of the passwords that you use. Here’s a site that will tell you exactly how secure your passwords are and how long it would take for someone to hack them. https://howsecureismypassword.net/. Upcoming Free Webinar
Wise Words
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Client-server, professional edition software customers, who are current on maintenance, are entitled to the latest versions of QuicDoc® and/or Office Therapy®. Since most changes are available in automatic updates, you may already be running the most current version.
With so many people sharing their experiences on the web, both good and bad, there's no way to control what your clients may post in a review about your services. 
What does that mean for you, our customers? With the TSYS acquisition, there have been no apparent changes to your merchant account or processing. The same level of excellent service and responsiveness for timely, accurate, and efficient credit card and ACH payment processing will continue. 
We recommend that you register two (2) EPCS tokens - a hard token and a soft one. The hard token is given to you when you initially sign up. The soft token is an application for Android, iPhone, or Tablet devices. It can be downloaded at the App Store on your device. It is available from Symantec, and called VIP Access. A desktop version of the software is also available and can be downloaded 
Join us on Friday, February 24th at 12:00 ET for a free webinar session on Answers to Your Questions about QuicDoc®. Do you wonder how to create your own note types or want to know about shortcuts to speed your data entry time? This is your chance to ask any question about your QuicDoc clinical documentation program. 
