Having trouble reading this? View it in your browser.
800.850.8510 Sales
888.308.9683 Professional Support
888.206.1270 Enterprise Support


black historyDuring the month of February we honor the many important achievements of African Americans and their valuable contributions to society. The American Psychological Association features prominent African-American Psychologists in their series on Ethnicity and Health in America.

Among them is Francis Sumner, PhD., who is considered the “Father of Black Psychology.” Dr. Sumner received his Ph.D. after serving in WWI. He later founded the psychology department at Howard University and served as chairman from 1928 until his death. Also highlighted is Inez Beverly Prosser, Ph.D., who, in 1933, was the first African American woman to earn a doctoral degree in psychology.

For more information on these two influential Psychologists, read Francis Sumner, PhD, and Inez Beverly Prosser, PhD, written by Logan Wright, Ph.D.

New Releases for Client Server, Professional Software

updateClient-server, professional edition software customers, who are current on maintenance, are entitled to the latest versions of QuicDoc® and/or Office Therapy®. Since most changes are available in automatic updates, you may already be running the most current version.

The latest version of QuicDoc is 11.5.3 released on January 16th. The latest version of
Office Therapy is 11.07.3 released on December 22nd. You can find your version number by selecting the About menu item from the Help menu in your program.

Updates can be found on our Support page. Whenever you update, be sure to first
backup your databases. If you have any questions, please call our Support Department
at 888-308-9683.

Client Reviews

like1With so many people sharing their experiences on the web, both good and bad, there's no way to control what your clients may post in a review about your services.

You can, however, gain insight on their views to find out what is working well and where improvements are needed by surveying your clients towards the end of therapy. This allows you to not only minimize negative postings on the web, but to gain market leverage.

QuicDoc® Professional and Enterprise software both have a built-in Patient Satisfaction Survey for just this purpose. The survey assesses the following:

    graph • Access to Care
    • Physical Surroundings
    • Technical Quality
    • Outcomes
    • Interpersonal Care/Communication
    • Overall Satisfaction.
To access the survey, select Patients Satisfaction Survey from the QuicDoc Assessments menu.

TransFirst becomes TSYS®

TSYSThis past year, TransFirst, our payment processing provider for Office Therapy®, was acquired by Total System Services, Inc® (TSYS).

woman in thoughtWhat does that mean for you, our customers? With the TSYS acquisition, there have been no apparent changes to your merchant account or processing. The same level of excellent service and responsiveness for timely, accurate, and efficient credit card and ACH payment processing will continue.

TSYS is a global provider of merchant services with headquarters in Columbus, Georgia, and operating in more than 80 countries. TSYS is committed to putting people first, “We succeed because we put people, and their needs, at the heart of every decision.” For more information, read the TransFirst acquisition press release.

Credit Card Processing with TSYS®

TSYSOur integrated payment processing solution helps you and your staff work more efficiently and accurately, helping to grow your business.

Payment processing in Office Therapy is through TSYS® (formerly TransFirst®), a full service credit card processor with over thirty years of experience in the electronic payments industry. Times saving features include:
    credit• Automatic payment posting to Office Therapy
    • Reduced time maintaining old stand-alone equipment and
      increased counter space with streamlined card reader
    • Daily gross deposits into your bank; fees deducted at month's end
    • Elimination of manual entry errors saving time and resources
    • No contract term or cancellation fees; simple electronic enrollment process.
For more information and pricing go to http://www.transfirst.com/lp/docutrac/ or call TSYS at 877.841.0606. Be sure to mention that you use Office Therapy by DocuTrac.

DrFirst® Token Advice

drfirstEPCS Token Advice

If you’re enrolled in Electronic Prescribing of Controlled Substances (EPCS) through DrFirst® and need to register a new EPCS token, you are required to provide an OTP (one time password) Pin number from an existing token in order to do so. If you have only one token that becomes lost or broken and you can’t provide the pin number, you will need to repeat the EPCS Identity Proofing enrollment process all over again.

check guyWe recommend that you register two (2) EPCS tokens - a hard token and a soft one. The hard token is given to you when you initially sign up. The soft token is an application for Android, iPhone, or Tablet devices. It can be downloaded at the App Store on your device. It is available from Symantec, and called VIP Access. A desktop version of the software is also available and can be downloaded here.

Once downloaded, go into your EPCS Gold Prescriber Dashboard in DrFirst to register the token. You can have up to five (5) tokens registered on your account. For additional information and assistance please contact our Support Department. For QuicDoc Professional call 888 308-9683, for Enterprise Support call 888 206-1270.

Check Your Passwords

keyboard lockAs behavioral healthcare providers, we are required to keep Protected Health Information secure. Passwords, like locks, are the first line of defense against data theft. Your data is only as safe as your weakest link. With that being said, we thought that you would like to check the security of the passwords that you use.

Here’s a site that will tell you exactly how secure your passwords are and how long it would take for someone to hack them. https://howsecureismypassword.net/.

Upcoming Free Webinar

questionsJoin us on Friday, February 24th at 12:00 ET for a free webinar session on Answers to Your Questions about QuicDoc®. Do you wonder how to create your own note types or want to know about shortcuts to speed your data entry time? This is your chance to ask any question about your QuicDoc clinical documentation program.

To register, for this webinar visit the Events page on our web site.

Wise Words

valentines day

"Being deeply loved by someone gives you strength, while loving someone deeply gives you courage.” Lao Tzu

View our Calendar of Events

QuicDocEMRquicdocpmQuicDoc Office

Copyright DocuTrac Inc 2016

To unsubscribe from this e-newsletter, click here.
QuicDoc and Office Therapy are registered trademarks of DocuTrac Inc. This newsletter may mention third party products and services for informational purposes only. It is the reader's responsibility to determine the suitability of the content. We do not endorse these companies, products, or web sites. DocuTrac will not be liable in connection with the content, products, and services provided by any of these vendors.