Having trouble reading this? View it in your browser.
800.850.8510 Sales
888.308.9683 Professional Support
888.206.1270 Enterprise Support

Honoring Social Workers

Great jobMarch is National Social Work Month. This month we honor the many contributions that social workers make to our society. DocuTrac pays special tribute to our customers who are social workers and to all social workers for their relentless efforts and for their dedication to the well being of all people. Visit the National Association of Social Workers website to learn more.

Automated Appointment Reminders

Girl on phoneOur automated appointment reminders, Callpointe Courtesy Calls, can improve your bottom line and reduce no-shows. Convenient, flexible, and exceptionally accurate messages are delivered by text, voice, or email.

Real time reports; multiple, unique messages; and free message changes, as well as support are just a few of the advantages, and with Courtesy Calls you pay only for completed calls.

Courtesy Calls is available in QuicDoc Pro and Enterprise and in Office Therapy. Click here to learn more, or call our Sales Department at 800-850-8510.

DocuTracInc.com Privacy Policy

DocuTracEver wonder about the information collected when you visit our web site? Our server automatically attempts to collect general, non-personally identifiable information, such as pages that you visit and the site you came from. We also collect information when a form on our site is
filled out.

DocuTrac is serious about protecting the privacy of our customers. Our server does not store visitor information. To find out how this information is used, read our DocuTracInc.com, Privacy Policy.

Electronic Signature Text in QuicDoc

When using an electronic signature pad, mouse, or other device for electronic signatures in QuicDoc Enterprise or Professional software, you can set up text to accompany client signatures or another third party individual, such as a parent or guardian who signs notes or treatment plans.

For example, the following text ‘By signing this document, I am agreeing with the treatment plan as prescribed by my treatment team.’ can be used for client or third party signatures.

QuicDocFor more information on signature messages,
call QuicDoc Enterprise Support at 888-206-1270,
or call QuicDoc Professional Support at 888-308-9683.

What’s new in QuicDoc Pro Version 11.5.0

QuicDoc 11.5QuicDoc software update Version 11.5.0 includes a Master Medication List and automatic medication syncing from DrFirst® for prescribers; the ability to send secondary and tertiary service lines to Office Therapy; and an enhanced patient search, as well as other changes.  Version 11.5.0 is an automatic update for those current on Maintenance.

To learn more, view our pre-recorded webinar, or call our Professional Support line
at 888-308-9683.

Avoid this Error when e-Filing in Office Therapy

According to the TriZetto Provider Solutions® weekly error report, the number one reason for claim rejections is duplicate claims.  

FilingThe easiest way to avoid this error is to ALWAYS mark your claims as filed.  After you upload your claims in Claims Manager you are prompted to mark your “claims as filed.” Always say yes. If you ever need to re-bill a claim, you can easily regenerate it by applying the appropriate filters. 

Sending duplicate claims can affect your costs if you are paying per transaction. Also, payers do not like to reprocess claims that have already been adjudicated in their systems. This can slow reimbursement and possibly flag you for an audit.

Office TherapySo remember, mark claims as filed to easily avoid this error.

PatientAdvisorSM in DrFirst® E-Prescribing


By identifying at-risk patients, the PatientAdvisor feature in DrFirst e-Prescribing can ensure proper follow-up care to improve medication adherence and improve the outcomes of your patients.

With PatientAdvisor you can proactively monitor adherence levels to address non-compliance issues and take steps to keep at risk patients on track. PatientAdvisor includes a variety of patient support tools:

          • Visual alerts for non-compliance
          • Diagnosis specific patient education
          • Prescriptions savings coupons

To learn more, see our Events page for an upcoming webinar on the PatientAdvisor in DrFirst.

For more information and to find out how prescribers can enroll, please call DocuTrac Sales Department at 800-850-8510.

Upcoming Free Webinars

booksFriday, March 25th – Join us on Friday, March 25th at 12:00 pm EST for a webinar for prescribers on using DrFirst® PatientAdvisorSM, to improve medication adherence and increase effeciency in your practice. Learn how electronic prior authorization, real-time benefit checking, and e-coupon savings can help increase fill rates, eliminate calls and faxes to pharmacies, and free up valuable staff time. PatientAdvisorSM, this in-workflow suite of tools, provides you with medication adherence rates, medication fill/refill data and diagnosis specific education resources tailored to your patient’s condition to help increase medication compliance.

For more information and to register for this important webinar, visit the Events page on our website.

ideasInterested in learning about a specific topic, and would like to suggest an idea for an upcoming webinar, please let us know. Email your suggestion to sales@quicdoc.com.

Wise Words

There is no greater joy nor greater reward than to make a fundamental
difference in someone’s life.   Sister Mary Rose McGeady
( Catholic nun who dedicated her life to helping homeless youth)

View our Calendar of Events

QuicDocEMRquicdocpmQuicDoc Office

Copyright DocuTrac Inc 2015

To unsubscribe from this e-newsletter, click here.
QuicDoc and Office Therapy are registered trademarks of DocuTrac Inc. This newsletter may mention third party products and services for informational purposes only. It is the reader's responsibility to determine the suitability of the content. We do not endorse these companies, products, or web sites. DocuTrac will not be liable in connection with the content, products, and services provided by any of these vendors.