From the desk of James B. Miller, Director of Compliance and Quality Control

As you read our January newsletter, our support staff takes a deep breath, but only for a moment. Having survived the initial rollout date of the new ANSI 5010 electronic claims standard, we still see many bumps ahead during this first quarter, and our support staff will remain very busy.

DocuTrac personnel, working as a team, will help get those of you who are e-filing with Office Therapy up and running smoothly.

Whether your needs are filing claims under the new standards with Office Therapy, meeting Meaningful Use requirements with QuicDoc Enterprise to receive the CMS incentives for 2012, or finding faster and easier ways to record sessions with QuicDoc Professional, we are here for you. We look forward to 2012 with renewed vigor to make the most of the new opportunities lying ahead.

We have created a new knowledgebase (kb) with updated articles. The kb is designed as a self service repository for useful information. This updated kb has advanced search features, as well as featured articles and videos. The articles can be rated, and you can easily print, email, convert to PDF, Ask a Question, Subscribe to Updates, and add articles to your Favorites list.

We invite you to browse DocuTrac’s Knowledgebase and let us know what you think about its content, or provide suggestions for other knowledgebase articles.

Access the Knowledgebase by clicking here.

When using an electronic signature device in QuicDoc Enterprise, you can set up text to accompany the signature of a client or other third party individuals, such as a parent or guardian, who signs notes or treatment plans.

For example, the following text ‘By signing this document, I am agreeing with the treatment plan as prescribed by my treatment team.’ can be used for client signatures.

From the Setup menu, select Signature Messages to enter text to appear with signatures. You can designate one as a default Signature Message.

For more information, contact QuicDoc Enterprise Support toll free at 888-206-1270.

If you are filing electronic claims, please visit the new 5010 Page on our web site. Here you will find information on the 5010 set up, a Support Form for claim rejections, and a link to our new knowledgebase.

Standard Edition users who wish to file 5010 claims, can upgrade to the Professional Edition of Office Therapy. Please call 800-850-8510 and ask about upgrading today.

We will be happy to assist you.

OTBS is now in full swing, and we are currently providing billing services to providers across the country. We have transitioned to version 5010 and are filing claims successfully through Gateway EDI.

Please feel free to contact us for more information about our services and what we can offer to your practice.
SAVE! - For a limited time, we are waiving the $400 set up fee for all new Clients.

For more information on Office Therapy Billing Services visit our website or call
800-850-8510 ext 103.

When backing up or transporting any confidential patient information or data, an encrypted transportable media device (USB Flash Drives) is crucial. If you are not using an encrypted transportable media device, a significant risk of harm may affect those patients whose data is located on the device. This could also involve the significant cost of having to notify everyone about a breach.

Buying FIPS (Federal Information Processing Standard 140-2) certified transportable devices (USB Flash Drives) could save you the hassles involved if one is lost or stolen. The benefit of using a certified device far outweighs the cost of these devices.

To find out some ways that this could help you and your business please click here.

Did you ever think about what is really required to comply with the 1996 HIPAA Privacy and Security Rules? Is your practice too small to worry about HIPAA audits? HHS.gov says “Every covered entity and business associate is eligible for an audit.” Have you looked for help with HIPAA in the past, but felt overwhelmed by the rhetoric? We may have what you’ve been looking for.

Click here to access a pre-recorded HIPAA Security Webinar that may answer a few of your questions as well provide links to useful resources.

Effective for tax year 2011, IRS Section 6050W requires Merchant Service Companies, such as TransFirst, to report gross amounts of processing volumes for all merchants. This includes health care providers who accept credit card payments.

TransFirst Merchant Services is sending out Form 1099K this month to all customers who are processing payments through TransFirst.

As a result of the new requirements, merchants must provide valid tax identification number (TIN) and tax filing name to their merchant service company. If the IRS provides notification that there is a discrepancy in the information, the reporting entity will be required to withhold tax on the merchant’s future funding amounts starting January 2012.

For more information, click here.