Thanksgiving Closing

Evolution of Telehealth Webinar on You Tube

Telehealth Exclusive Offer

From now through November 30th, when you call SecureVideo and mention ‘TheraManager DocuTrac’ you will receive a 50% discount off your first month of service.

SecureVideo provides 24/7 U.S. based phone support for all users and their participants. Their average response time for support calls is 24 seconds.

For more information call SecureVideo at 888 807-9703.

Professional Wills

Many healthcare professionals run their practices as if they will always be around to care for their clients or patients, but what happens when there is a sudden death or incapacitation?

A professional will provides guidance to family members, colleagues, and associates to ensure timely and continuing care of clients, as well as determining what to do with the clinical records. When making a professional will, state laws and association guidelines, as well as codes of ethics should be considered.

In his article Planning Ahead — Drafting a Professional Will in Eye on Ethics, Social Work Today, Frederic G. Reamer, PhD writes that, “When social workers begin working with clients, they should consider obtaining clients’ consent to share their contact information and, if necessary, clinical records with the social worker’s designee in the event of an emergency."

There are a number of resources available on the web. The American Psychological Association provides information and a sample will.

Kudos for Technical Support

Great Job! We occasionally get feedback from customers who use our technical support services. Overwhelmingly the comments are very positive, with such accolades as 'amazing, patient, and very helpful!' In the regular surveys we conduct, our support staff receives a rating of 100% for their courtesy, knowledge, and helpfulness.

We are proud of our support staff and commend them for their dedication and commitment to providing the best technical support service possible.

Important DrFirst® EPCS Token Advice

If you are enrolled in Electronic Prescribing of Controlled Substances (EPCS) through DrFirst and need to register a new EPCS token, you are required to provide an OTP Pin number from an existing token in order to do so. If you have only one token that becomes lost or broken, and you can’t provide the pin number, you will need to repeat the EPCS Identity Proofing enrollment process.

We recommend that you register two (2) EPCS tokens - a hard token and a soft token. The hard token is given to you when you initially sign up. The soft token is an application for Android, iPhone, or Tablet devices that can be downloaded at the App Store on your device. It is available from Symantec, and is called VIP Access. A desktop version of the software is also available and can be downloaded here.

Once downloaded, go into your EPCS Gold Prescriber Dashboard in DrFirst to register the token. You can have up to five (5) tokens registered on your account. For additional information and assistance please contact our Support Department. For QuicDoc and Office Therapy Support call (888) 308-9683; for Enterprise Support call (888) 206-1270.

Free Webinar

Join us on Friday, November 17th at 12:00 ET for a free webinar. Learn how to take advantage of QuicDoc’s NEW ability to use virtually any form for your notes and treatment plans.

Discover how TheraManager DocuTrac can take your MS Word or Adobe PDF form, convert it to an electronic template that can be mapped, and embed it into QuicDoc to be used as a note or treatment plan. Learn how to convert paper and other required forms into a fillable PDF. Fillable fields can then be mapped to merge with data already in the system saving you time and increasing accuracy, since there is no need to re-enter patient name, date of birth, and other demographic information into your forms. This new feature provides you with unparalleled flexibility so your documentation can appear the way you want it to appear.

For more information and to register, visit the Events page on our website.

Wise Words

"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them." John Fitzgerald Kennedy

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