New Beginnings

Back in 2011 DocuTrac’s president Arnie Schuster, Ph.D. wrote the following for our September Newsletter. We like what he wrote and it still hold true, so we decided to repeat it for 2015.

September is a month of new beginnings ushering in a renewal of commitment to learning, self improvement, and achievement in our personal and business lives. At DocuTrac we strive to remain a viable part of your business life, and are diligently working to remain relevant and above all helpful.

Labor Day

DocuTrac will be closed on Monday, September 7th in celebration of Labor Day. We will re-open on Tuesday, September 8th.

Labor Day, originally celebrated the contributions of labor groups to the US economy. These days it is mainly a day off from work for rest and for fun. We hope everyone has a safe, happy, and relaxing holiday!

Count Down for ICD-10

Professional Software Promotion Extended

Using Claims Manager is key to getting paid after October 1st

In order to file insurance claims with ICD-10 codes after the October 1st deadline, all claims will need to be generated using Claims Manager in Office Therapy®.

Claims generated using the File Insurance feature will be rejected since they do not include ICD-10 codes.

The Claims Manager in Office Therapy was created to accommodate the 5010 electronic claim filing format which became mandatory on January 1, 2012. At that time the File Insurance feature was kept in the program and became optional for instances where certain clearinghouses and insurance companies were not yet ready to receive 5010 claim files.

Some customers continued to use the File Insurance feature. If you are using File Insurance to generate claims, please switch to the Claims Manager now to accommodate the ICD-10 codes and to minimize
claim rejections.

TriZetto and Office Therapy

Office Therapy and TriZetto Provider Solutions® can simplify the process of filing claims, assist with coding and data error corrections, and efficiently manage your practice.

To find out how, access the free pre-recorded webinar.

Up-coming Free Webinars

Friday, September 11th – Join us on Friday September 11th at 12:00 EST for a focused training session on the Claims Manager feature in Office Therapy including administrative setup and filing.

Friday September 25th – Join us on the 25th at 12:00 EST for a review of the meaning, intention, and requirements for compliance to HIPAA regulations and how HIPAA can affect you.

For more information and to register, visit our Events page on our web site.

Blue Screen of Death Malware

Some of you may be familiar with the dreaded Blue Screen of Death (BSOD), which usually happens when your system crashes. It’s a scary situation, and that is what scammers capitalize on to trick potential victims into calling for immediate assistance.

With this malware, the system hasn’t crashed, and the BSOD, is a fake. Behind the fake BSOD malware is being installed. Scammers bundle the fake BSOD screen saver with hijack files and gain control of your computer. They will probably provide a toll free number for you to call for assistance. They then not only gain control of your computer and your files, but your credit card information when you pay for their help.

If you are victimized, contact your credit card company to reverse changes and to keep a check on future charges. Contact an attorney to find out your liability concerning HIPAA, and file a complaint with the FTC.

For more information and to view a list of companies that engage in scamming, click here.

Maintenance and Optional Services

We enjoy helping our customers. It makes us feel good when we can solve problems and keep customers happy. It is only appropriate that our time and expertise is spent in helping those loyal customers who are current on maintenance.

For customers who use third party add-on such as credit card processing, e-prescribing, call reminders, e-filing, Wiley treatment planners, and/or QuicExchange, as well as Cloud access, we require that software maintenance remain current.

For questions or information on maintenance, call our Sales Department at 800-850-8510.

What is Brooke's House

Notable Quote

The invariable mark of wisdom is to see the miraculous
in the common. ~ Ralph Waldo Emerson

View our Calendar of Events