QuicDoc® and Office Therapy® December 2014 Newsletter

Logon passwords can easily be hacked leaving the data vulnerable to thieves. Even if they don’t take the time to break the password, the culprit can just remove the hard drives and connect them to other devices to access the data. The only way to adequately protect your practice, your clients, and yourself is to encrypt all the drives containing “Protected Health Information.”

QuicDoc Pro and Enterprise, as well as Office Therapy software users should protect their data by encrypting the hard drives where the databases reside. BitLocker Drive Encryption built into Microsoft computers for Windows 7 and higher, will encrypt hard drive(s) to protect operating systems from offline attacks. If you have not done so and need to encrypt your hard drive, be sure to first back up your data and store it on an external device.

You can rest assured that all data transmitted for E-Prescribing and for E-filing is automatically encrypted following the latest HIPAA requirements. And for Cloud users the data is automatically protected using bank level security with high level encryption methods.

For information on hard drive encryption, see the following links:

• Overview of BitLocker
• How BitLocker works Video
• Information on other Encryption Tools

Total Medication Adherence and Coordination of Care

Medication management is critical when it comes to mental and behavioral health. Providers know that therapy is less effective when patients are not taking their medications as prescribed.

Recognizing the importance of total medication management DocuTrac has partnered with DrFirst in order to help therapists provide optimal patient care with Total Medication Adherence. This includes medication history and adherence monitoring and support, as well as electronic prior authorizations and prescribing of controlled substances for those providers who can prescribe.

Learn more about how to make the most of Total Medication Adherence in your practice by attending a 30-minute webinar on January 9th click here to register or February 13th click here to register at 12:00 PM ET. A medication management expert from DrFirst will show you how you can:

• Monitor patient medication adherence
• Expand patient adherence with clinical, behavioral and socioeconomic support tools within your EMR workflow
• Obtain key details about patient medication history, drug allergies and formulary information

Making Clients Inactive in QuicDoc Office

Your client is doing well and has terminated therapy. He or she has even completed the Patient Satisfaction Survey in QuicDoc. You decide that now is the time to change the client’s status from active to inactive. Since your practice uses both QuicDoc and Office Therapy, the Inactive Status for your client gets automatically transferred to Office Therapy.

The problem is that, as an inactive client, outstanding charges can’t be filed, statements can’t be generated, payments can’t be applied, and the client’s data may not be included in certain reports. Often the therapist doesn’t know the status of outstanding charges or pending insurance payments when making a client inactive.

Simply having a procedure in place to check on the billing status of a client before making him/her inactive will resolve any problems. Perhaps one individual can be assigned to this task. The procedure to make clients inactive should depend on workflow and communication between the front and back office staff.

Trizetto’s 99% Club Recognizes our Best Performing Offices

Fifteen Office Therapy users have achieved 99% Club status thanks to the combined support of DocuTrac
and Trizetto. This means their claim rejections are less
than 1%!

This is no easy task, and takes a lot of dedicated effort from many different sources. A committed office staff, knowledgeable Office Therapy support and training, and of course a Clearinghouse that offers great tools and solutions to keep on top of claim rejections.

We will continue to help our joint Clients attempt to achieve this status!

Create your own Custom Note Templates in QuicDoc!

You can create your own user forms or screens in QuicDoc EMR software and incorporate them as part of your notes or treatment plans. Let's say that you need a section in your progress note to document Activities of Daily Living. You can create a form or screen with text fields, drop-down pick lists, data, and numeric fields to capture the information for your form.

Register here for our FREE webinar on December 19th at noon Eastern Time.

Holiday Closing

DocuTrac offices will close at noon on Wednesday, December 24th and will re-open on Monday, December 29th. To celebrate the new year, our offices
will close at noon on Wednesday, December 31st and will re-open on Friday, January 2nd, 2015. Happy Holidays!

Notable Quote

Nothing can make our life, or the lives of other people, more beautiful
than perpetual kindness.~Leo Tolstoy

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