Office Therapy - Procedure code is invalid (Loop 2400)AA-00256Please note the below screenshots may differ than your Office Therapy which depends on your version however the steps on resolving the procedure code has stayed the same. Possible Rejection Message · Procedure Code is invalid This rejection usually occurs because of an invalid procedure code setup in Office Therapy. Office Therapy has two separate custom lists related to procedures – 1. Procedure Code list which contains all the procedure codes in the CPT format. 2. Charge Types list where the user can define their charge types for billing purposes. Each charge type is then tied to a procedure code, a place of service, a type of service and units, if any. You can setup charge types with associated procedure codes as needed. Ex. If you have want to create a custom charge for “97530 with 4 units” and track it as 97530-4. Here are the steps to follow:
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