DocuTrac KnowledgeBase Manager - Featured Articles

Cloud - Changing Your Cloud Password

Fri, 20 Jul 2018 14:12:24 +0000

NOTE: Please make note of your new password as TheraManager DocuTrac cannot retrieve this password and you can only change your password once every 24 hours..&n

Office Therapy/QuicDoc Pro - SQL Server Does Not Exist Error

Thu, 29 Jun 2017 20:50:44 +0000

SQL Server Does Not Exist Error

Office Therapy 12 New ERA Dashboard

Wed, 16 Aug 2017 16:06:29 +0000

To be able to produce electronic secondary claims, you will need to use the ERA or Paper EOB Dashboard on processing your primary insurance payments (remits.)

Please note: there has been additional improvements made to the ERA Dashboard. Users now have the option to select their…

Office Therapy 12 New Paper EOB Dashboard

Fri, 25 May 2018 19:32:20 +0000

To be able to produce electronic secondary claims, you will need to use the ERA or Paper EOB Dashboard on processing your primary insurance payments (remits.)

Please note: The Processed and Unallocated column cannot be modif

Cloud - Security and Connectivity

Fri, 03 Aug 2018 16:14:59 +0000

QuicDoc Office in the Cloud has new security feature which are the following:

1. Users with no activity in the Cloud will be disconnected after 2 hours of non usage.

2. Users who are disconnected or disconnects fr

Troubleshooting Common Network Related Issues

Mon, 22 Oct 2012 15:19:31 +0000

Troubleshooting Common Network Related Issues