DocuTrac KnowledgeBase Manager - FAQ

Installation Guide - For SQL Server and Older Professional Versions of Office Therapy and QuicDoc

Thu, 13 Jul 2017 17:28:51 +0000

Installation Guide

Office Therapy/QuicDoc Pro - SQL Server Does Not Exist Error

Thu, 29 Jun 2017 20:50:44 +0000

SQL Server Does Not Exist Error

Installation Guide - SQL Server, QuicDocPro and Office Therapy

Thu, 29 Jun 2017 19:29:36 +0000

Office Therapy/QuicDoc Pro - Backing Up using Database Manager

Fri, 23 Jun 2017 19:56:22 +0000

Backing up using the QuicDoc or Office Therapy Database manager

QuicDoc Pro - Using ICD10 Favorites

Wed, 17 Jun 2015 17:34:09 +0000

Do I need to renew my license of QuicDoc Professional yearly?

Mon, 30 Apr 2012 13:28:28 +0000

Question: I currently have a license for QuicDoc Professional. Is this a one time purchase, or do I have to renew the license yearly?

Answer: Software licenses are a one time fee. The only reoccurring charge, which is optional, is the Annual Maintenance plan. Annual Maintenance…

QuicDoc Enterprise - Is it possible to run QuicDoc Enterprise on a terminal server?

Mon, 30 Apr 2012 12:40:40 +0000

Question: I am wondering if it is possible to install QuicDoc Enterprise on a terminal server and run it with users who are not local administrators? I would like to allow users to run the software without necessarily giving them complete access to the entire server.

Answer: The users…

Do you support Wide Area Networks with your software?

Mon, 23 Apr 2012 13:33:02 +0000

Question: We have a remote location which will be connected to the main office using a VPN tunnel. What are your recommendations for using your product in this environment?

Answer: Yes, it is possible to run the software over VPN tunnels. We do not provide support for WAN or VPNs directly,…

Office Therapy - Error Uploading Claims

Wed, 28 Mar 2012 13:40:41 +0000

Question: When I attempt to upload claims, I get the following message: "Unhandled exception has occurred