Happy New Year! We have so much to be thankful for going into 2015, and just want to extend a big thank you to you, our customers, for being able to serve you for the last twenty-one years. We are very proud to have worked with each and everyone one of you over the past two decades. We value your loyalty and are committed to providing you with the best possible products and services. Getting Paid is Easy with TriZetto ™ and DocuTrac! |
We are pleased to announce our most recently integrated offering – patient statements! Let us help make your job easier with our new solution. Simplify the process of collecting receivables with our patient statements solution!
Just create an electronic file in Office Therapy® and forward it TriZetto. They take care of the rest. With TriZetto Provider Solutions, you will be able to dramatically reduce statement costs – on average providers can save 30 cents per statement.
Learn more during our free webinar with TriZetto Provider Solutions on Friday, January 23, 2014 at 12:00 pm EST. Register here today. Total Medication Adherence and Coordination of CareMedication management is critical when it comes to mental and behavioral health. Providers know that therapy is less effective when patients are not taking their medications as prescribed. Recognizing the importance of total medication management, DocuTrac has partnered with DrFirst in order to help therapists provide optimal patient care with Total Medication Adherence. This includes medication history and adherence monitoring and support, as well as electronic prior authorizations and prescribing of controlled substances for those providers who can prescribe. Learn more about how to make the most of Total Medication Adherence in your practice by attending a 30-minute webinar on January 9th click here to register or February 13th click here to register at 12:00 PM ET. A medication management expert from DrFirst will show you how you can:
We know that your schedule fills up early, so register today! Click here for our full newsletter. |
Category Archives: Newsletters
December 2014 EMR and PM Newsletter
The majority of QuicDoc® Pro and Office Therapy® users are not the target of hackers today. The biggest threat our users face is the loss or theft of servers, desktop and laptop computers. These computers, even when secured with Windows logon passwords, are not secure enough.Logon passwords can easily be hacked leaving the data vulnerable to thieves. Even if they don’t take the time to break the password, the culprit can just remove the hard drives and connect them to other devices to access the data. The only way to adequately protect your practice, your clients, and yourself is to encrypt all the drives containing “Protected Health Information.”QuicDoc Pro and Enterprise, as well as Office Therapy software users should protect their data by encrypting the hard drives where the databases reside. BitLocker Drive Encryption built into Microsoft computers for Windows 7 and higher, will encrypt hard drive(s) to protect operating systems from offline attacks. If you have not done so and need to encrypt your hard drive, be sure to first back up your data and store it on an external device.You can rest assured that all data transmitted for E-Prescribing and for E-filing is automatically encrypted following the latest HIPAA requirements. And for Cloud users the data is automatically protected using bank level security with high level encryption methods.
For information on hard drive encryption, see the following links: Total Medication Adherence and Coordination of CareMedication management is critical when it comes to mental and behavioral health. Providers know that therapy is less effective when patients are not taking their medications as prescribed. Recognizing the importance of total medication management DocuTrac has partnered with DrFirst in order to help therapists provide optimal patient care with Total Medication Adherence. This includes medication history and adherence monitoring and support, as well as electronic prior authorizations and prescribing of controlled substances for those providers who can prescribe. Learn more about how to make the most of Total Medication Adherence in your practice by attending a 30-minute webinar on January 9th click here to register or February 13th click here to register at 12:00 PM ET. A medication management expert from DrFirst will show you how you can:
We know that your schedule fills up early, so register today! |
Making Clients Inactive in QuicDoc OfficeYour client is doing well and has terminated therapy. He or she has even completed the Patient Satisfaction Survey in QuicDoc. You decide that now is the time to change the client’s status from active to inactive. Since your practice uses both QuicDoc and Office Therapy, the Inactive Status for your client gets automatically transferred to Office Therapy. The problem is that, as an inactive client, outstanding charges can’t be filed, statements can’t be generated, payments can’t be applied, and the client’s data may not be included in certain reports. Often the therapist doesn’t know the status of outstanding charges or pending insurance payments when making a client inactive. Simply having a procedure in place to check on the billing status of a client before making him/her inactive will resolve any problems. Perhaps one individual can be assigned to this task. The procedure to make clients inactive should depend on workflow and communication between the front and back office staff. Click here to view our full newsletter |
November 2014 EMR and PM Newsletter
With QuicDoc® Office in the Cloud, you can access your data from anywhere, anytime as long as you have an internet connection! Our Cloud-based system provides users of all sizes great advantages in cost savings, data accessibility and security. Each subscription can include both QuicDoc EMR and/or Office Therapy® Billing Software, plus 24/7/365 availability, quick set up, easy access and the outstanding support you’ve come to expect from DocuTrac!
We are offering a special promotion for those interested in moving to the cloud. Please call our Sales Department today for details at 800-850-8510.
Software Upgrades vs. Software UpdatesConfused about what constitutes an upgrade and an update? Software upgrades generally contain major enhancements and new features. Upgrades change the software’s version number. An example would be upgrading Office Therapy® from version 10 to version 11. There is a fee involved in upgrading software, unless you are current on annual maintenance. The fee is dependent on the version you are currently using. Software updates repair features that aren’t working right for some users, provide minor enhancements, and can provide small changes to make the software easier to use. Software updates can generally be automatically downloaded depending on the version number you are using. For further information, please contact our Sales Department at 800-850-8510. |
EMDR Documentation Content in QuicDocEye Movement Desensitization and Reprocessing (EMDR) content is available as an add-on in both our QuicDoc Professional and Enterprise Edition software. The flexibility of embedding EMDR documentation content in QuicDoc enables providers to capture and report information on EMDR treatment, as well as track patient progress. EMDR certified therapists who are current customers of QuicDoc can purchase EMDR documentation content for a nominal fee. Contact our Sales Department at 800-850-8510 for information. EMDR is an integrative psychotherapy approach that has been extensively researched and proven effective for the treatment of trauma.To date, EMDR has helped an estimated two million people of all ages relieve many types of psychological stress. For more information on EMDR, visit the EMDR International Association website. |
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October 2014 EMR and PM Newsletter
DocuTrac is excited to announce that Wiley PracticePlanner content will soon be available for both QuicDoc® Professional and QuicDoc Enterprise EMR Software! With a yearly subscription, QuicDoc EMR users will have full access to all of Wiley’s TreatmentPlanners content. TreatmentPlanners contain over 1,000 prewritten, clinically-tested treatment options, goals, objectives, and interventions and can easily be adapted to fit client needs and treatment situations. Please call our Sales Department at 800-850-8510 or click here for more information about this exciting new content! |
QuicDoc Pro Version 11 will be Released SoonQuicDoc Professional Version 11 will be released soon and will not only feature the Wiley TreatmentPlanner content, but will also include these other exciting enhancements:
This new version of our treatment planning software will be available soon for purchase. Please call our Sales Department at 800-850-8510 for more information. Cloud PromotionWith QuicDoc Office in the Cloud, you can access your data from anywhere, anytime as long as you have an internet connection! Our Cloud-based system provides users of all sizes great advantages in cost savings, data accessibility and security. Each subscription can include both QuicDoc EMR and/or Office Therapy® Billing Software, plus 24/7/365 availability, quick set up, easy access and the outstanding support you’ve come to expect from DocuTrac! Beginning this month, we are offering a special promotion for those interested in moving to the cloud. This special won’t last long, so call our Sales Department today at 800-850-8510. For more information on our Cloud Service, please Click here to read our full newsletter |
September 2014 Newsletter
Did you know there are HIPAA waste receptacles, shredders, chart holders, and other compliant supplies? All healthcare providers are required by law to keep their staff trained and their medical office equipped with the necessary tools to stay HIPAA compliant. You don’t have to be a HIPAA expert, but you do need to be knowledgeable in order to protect the privacy of your clients. Join us on Friday, September 12th for a FREE webinar on HIPAA and what it means to be in compliance (click below to register). While comprehensive training is necessary to ensure complete HIPAA compliance, there should be a combination of education, training and HIPAA compliant products and procedures in place such as:
Learn more by attending our HIPAA webinar on Friday, September 12th! |
QuicDoc Enterprise in the CloudAccess your data from anywhere, anytime as long as you have an internet connection, thanks to QuicDoc® Enterprise EHR in the Cloud! Our Cloud-based EHR provides users great advantages in cost savings, data accessibility and security. Hosting for QuicDoc includes 24/7/365 availability, quick set up, easy access, automatic backups, and disaster recovery! EHR Cloud-based systems deliver greater security than client-server systems and paper records. Our Cloud software is HIPAA compliant through data centers with bank-level security and high-level encryption methods that render data unreadable. Call us today at 800-850-8510 for more information! Save $75!Want to save some cash? Refer a colleague we will give you a $75 credit towards maintenance or the cost of your cloud subscription? And the more colleagues you refer, the more savings you earn! Call us at 800-850-8510 for more information. DSM-5, ICD-9, and ICD-10 WebinarIs the DSM-5 a multi-axial system? Does the DSM-5 have its own set of unique codes separate from ICD-10? If you answered YES to either one of the above questions, you may want to take a listen to the recorded webinar that was hosted last month! We polled our audience and found that the majority of providers answered incorrectly. The introduction of DSM-5 has been a major event and for some, a painful change, after decades of reliance on and familiarity with DSM-IV (DSM-IV-TR) codes. The recorded webinar covers these significant changes, the relationship between the DSM and ICD, and their effect on your workflow as they have been integrated in our Practice Management and EMR Software. Click here to access the recording. Click here to view our full newsletter. |
August 2014 Newsletter
QuicDoc Pro Version 9.5.8 has now been Released! |
We are pleased to announce that the latest version of our electronic medical records software has been released and is now available to all users who are current on maintenance (and running version 9.5.5 or higher). This release has exciting enhancements including larger font sizes and the ability to adjust screens to allow for better visibility. QuicDoc® Version 9.5.8 also has the ability to capture photos using your webcam. Click here to access the release notes which include all enhancements and fixes. |
Save 60% on QuicDoc® and Office Therapy®!Did you know that we offer competitive upgrade pricing to providers who are currently using other practice management and/or electronic medical records software? If you are using billing software such as SOS or Therapist Helper, we will give you 60% off the price of Office Therapy Billing Software. Similarly, if you are using clinical documentation software such as Therascribe or Amazing Charts, we will give you 60% off the price of QuicDoc EMR Software. In order to receive the discount, providers must show proof of purchase of their current billing software or EMR software. Please call our Sales Department at 800-850-8510 for details! NEW – Free WebinarsDocuTrac is pleased to announce that we will now be hosting Free Webinars! The webinars will cover a variety of topics as they relate to your workflow and the use of QuicDoc and Office Therapy. Topics such as DSM and ICD code changes, e-filing, meaningful use, and HIPAA compliance are all available at no charge. Take a look at what’s coming up so you don’t miss out! Click here to view our full newsletter. |
July 2014 Newsletter
DocuTrac has Achieved ONC HIT 2014 Edition Certification!
We are very pleased and excited to announce that QuicDoc® Enterprise Version 8.0 has been awarded 2014 Ambulatory Certification. We are proud of our entire staff for their dedication and perseverance in reaching this milestone. This certification allows QuicDoc Enterprise Version 8.0 users to attest to Meaningful Use Stages 1 and 2. Testing and certification was performed by The Drummond Group’s EHR Office of the National Coordinator Authorized Certification Body. QuicDoc Enterprise EHR Software Version 8.0 is fully compliant in accordance with the standards and criteria adopted by the Secretary of Health and Human Services. QuicDoc Enterprise supports Meaningful Use measures required for eligible behavioral health providers to receive EHR incentives. QuicDoc Version 8.0 will be available soon. |
This EHR Module is 2014 compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments. DocuTrac, Inc. received Ambulatory Certification on June 19, 2014 for QuicDoc Enterprise v8.0, Certification ID number 1314E01P3YODEAF and Certificate No. 06192014‐2443‐6. The Clinical Quality Measures Certified are as follows: CMS002v3, CMS068v3, CMS069v2, CMS137v2, CMS138v2, CMS156v2, CMS161v2, CMS165v2, CMS169v2; The modules tested are as follows: 170.314(a)(1‐15); 170.314(b)(1‐5, 7); 170.314(c)(1‐3); 170.314(d)(1‐8); 170.314(e)(1‐3); 170.314(f)(1); 170.314(g)(2‐4). Additional software used: MS HealthVault, DrFirst Rcopia; where applicable, the certification criteria to which each EHR module has been tested and certified. This certified product may require monthly or annual fees to establish and support an online patient service portal; one-time set up fees and annual support fees for e-prescribing, secure messaging, lab interfaces and data exchange interfaces may also apply. [IF TESTING 2014 Edition Only] And include Price Transparency: Any additional types of costs that an EP, EH, or CAH would pay to implement the Complete EHR’s or EHR Module’s capabilities in order to attempt to meet meaningful use objectives and measures. EHR technology self-developers are excluded from this requirement. |
Retiring Versions of Office Therapy®We will be retiring versions 9.0 to 9.0.4 of Office Therapy Practice Management software, effective September 1st, 2014. To view a list of new features and enhancements that have been added to Office Therapy since your version, click here. If you are current on maintenance, we encourage you to update to the latest version of our billing software as soon as possible. For those customers who are not currently on maintenance, mention promo code 11UP to receive a 15% discount on your software upgrade fee. Please call our Sales Department at 800-850-8510 for more information. |
DocuTrac’s Website Wins the American Web Design Award
Our website recently received the American Web Design Award presented by Graphic Design USA!
The American Web Design Award is an annual contest used to showcase website design and other online communications. Along with recognition by the visual communications community, winners receive a Certificate of Excellence in design.
Our aim for the website was to provide better organized content and more visually suitable pages so that users could easily find information about our EMR software and billing software products and services. We not only wanted to provide an up-to-date appearance with a more pleasant interface, but also one that was highly intuitive. Click here to read the press release.
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June 2014 Newsletter
CMS has Proposed a Rule to Allow Providers to Use 2011 Certified EHRs | |
On May 20th, the Centers for Medicare and Medicaid Services (CMS) and the Office of the National Coordinator (ONC) released a Notice of Proposed Rulemaking (NPRM) which would allow participating providers of the EHR Incentive Program to use 2011 Editions of Certified Electronic Health Record Technology (CEHRT) for 2014. This proposed rule grants flexibility to providers who are experiencing difficulties fully implementing 2014 Edition CEHRT to attest this year. If passed, Providers would be able to use EHRs certified under the 2011 Edition, a combination of the 2011 and 2014 Editions, or the 2014 Edition. NPRM Rule also proposes to extend Stage 2 of the EHR Incentive Programs through 2016. Please visit the CMS website for more information or read the press release about the NPRM.
Thank you to all those who participated in our Webinar Survey! We understand how busy you are and sincerely appreciate you taking the time to respond to our questions! If you didn’t participate in our survey and would like to, there’s still time! Click here and you’ll be re-directed to our short, 6 question survey on webinars and webinar topics. |
May 2014 Newsletter
National Council for Behavioral Health Conference 2014 | |
It’s almost here! If you’re not already planning to attend the National Council for Behavioral Health Conference 2014, it’s not too late to register. Click here to do so. Jim Miller, Director of Quality Control and Compliance and Heather Painter, Director of Implementation and Training will be representing DocuTrac at this year’s conference in Washington, DC on May 5th, 6th and 7th. Stop by booth 727 and say hello to Jim and Heather. They will have information on hand regarding I-Stop (New York providers) and Electronic Prescribing of Controlled Substances and QuicExchange, our data exchange system for interoperability. Hope to see you there!
Say goodbye to your prescription pad! EPCS Gold, powered by DrFirst, makes it possible to write all prescriptions electronically. With EPCS Gold, physicians can electronically prescribe schedule II-V controlled substances, improving client safety and helping to prevent fraud and abuse. Controlled substance e-prescribing is already legal in the vast majority of U.S. states (click here for an interactive map). EPCS-ready pharmacies are coming online daily and new state mandates surrounding EPCS are near-term realities. Find e-prescribing pharmacies by clicking here. Please call our Sales Department at 800-850-8510 for more information. |
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April 2014 Newsletter
New Versions of QuicDoc® & Office Therapy® have been Released!
We are very happy to announce the release of QuicDoc Professional EMR Software Version 9.5.5 and Office Therapy Professional Billing Software Version 11.5.0. These major updates include the newly added DSM/ICD screen in QuicDoc, and the ability to print to the 02/12 CMS-1500 Claim Form in Office Therapy, along with many other enhancements and fixes. Visit our Updates Page for a complete list of enhancements and fixes for both programs. These latest updates are available to all users who are current on maintenance.
Click here to view videos of these the latest updates on our website.
Please call our Sales Department for the password at 800-850-8510. Both EMR Software and PM Software updates are available on our Updates Page.
Office Therapy Users: 02/12 CMS-1500 Claim Form
On January 6, 2014, providers were able to begin submitting the new 02/12 CMS-1500 Claim Form to their payers. As of April 1, 2014 only the 02/12 CMS-1500 Claim Form is to be used when submitting to your payers for processing. Please click here to access the NUCC site for detailed information regarding these changes.
Office Therapy Professional Billing Software Version 11.5.0 has been updated to accommodate the 02/12 CMS-1500 Claim Form. This form is only available in Claims Manager 5010 module of Office Therapy Professional Edition Version 11.5.0. All claims, paper and electronic, must be filed through Claims Manager 5010. However, you may wish to contact your payers directly to verify which form to use – some payers may not be ready. If this requires you to update from your current version, please contact our Sales Department at 800-850-8510 for more information.
If you are not currently using Claims Manager 5010, we have several resources available to help you get started. We offer an extensive Help file built into Claims Manager 5010, as well as focused training webinars to show you how to correctly set up providers and generate claims (this applies to paper and electronic filing). Please visit our Calendar of Events page for dates and information.
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